You may return any stock product for refund or exchange within seven (7) calendar days from the delivery date. Returned items must be in there original condition, unused, unaltered and in the same condition in which it was received with all tags attached and in the original packaging (including, if possible the original delivery box), the original invoice must be provided with any return. To return a product send an email to firstname.lastname@example.org See Terms and Conditions for additional information on returns. Restrictions apply to any return or exchange, including altered or personalized products, sale and other non-returnable products, see Terms and Conditions.
Returns are not accepted on custom orders including custom artwork.
Allow up to 10 business day for credit to reflect on your account.
Each Victoria, Exclusively Victoria and Victoria Fur bag are unique. No two bags are the same adding to the exclusivity of FRAMED.
The drape on each bag is hand-cut, never using a pattern.
Some drapes may be longer or wider than what is shown on the website.
There may also be color variations as the illustrious colors are added to the Victoria by hand.
Exclusively Victoria is factory-dyed and colors are more consistent.
The signature horn is also unique and patterns will vary per bag.